Policies & Legal Notices

Effective Date: August 18, 2025
Entity: Southeastern Disability (“we,” “us,” “our”)
Website: https://southeasterndisability.com/

1) Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website, contact us, or use our services related to Social Security disability representation and advocacy.

HIPAA Note: We are not a healthcare provider and generally are not a HIPAA “covered entity.” We may receive health information to evaluate or pursue your benefits. Regardless, we treat all client information as confidential and secure in accordance with applicable laws and professional standards.

2) Information We Collect

  • You provide: name, contact info, location, case details, dates, employment and medical history, uploaded documents, and communications (calls, emails, texts, web forms).
  • Automatically collected: IP address, device/browser details, pages viewed, referring URLs, and general location. We use cookies and similar technologies for functionality, analytics, and security.
  • From third parties (with your direction/consent): physicians, clinics, hospitals, vocational experts, prior representatives, and government agencies (e.g., SSA).

3) How We Use Information

  • Evaluate eligibility and provide representation/advocacy services.
  • Communicate with you (calls, emails, SMS).
  • Schedule consultations and manage your account/matter.
  • Operate, secure, and improve the Website and our services.
  • Comply with legal/ethical obligations and enforce our Terms.
  • Marketing/educational communications (you may opt out at any time).

4) SMS/Text Messaging

By providing your mobile number, you consent to receive informational or promotional texts. Message & data rates may apply. Message frequency varies. You can STOP at any time to opt out or reply HELP for assistance.

5) Legal Bases (EU/UK visitors)

We rely on legitimate interests, performance of a contract, consent, and/or legal obligations.

6) Sharing of Information

We do not sell your personal information. We may share with:

  • Service providers (hosting, email/SMS, analytics, document tools) under confidentiality agreements.
  • Co-counsel/affiliates/experts with your consent or as needed for your case.
  • Government agencies (e.g., SSA) as you authorize or as required.
  • Legal compliance (subpoenas, court orders) or to protect rights, property, or safety.
  • Business transfers (e.g., merger, acquisition) with appropriate protections.

7) Cookies, Analytics, and Tracking

We use cookies and similar tech (e.g., Google Analytics, embedded maps/fonts) to operate the site and understand usage. You can control cookies via browser settings; disabling some may affect site features. We currently do not respond to “Do Not Track” signals.

8) Data Security

We use reasonable administrative, technical, and physical safeguards (encryption in transit, access controls, logging). No method of transmission/storage is 100% secure.

9) Data Retention

We retain matter files and related records at least seven (7) years after case closure (or longer if required by ethics rules/law). Web form leads and analytics data are kept for the shortest period needed for the stated purposes.

10) Your Choices & Rights

  • Opt out of marketing emails/SMS at any time.
  • Request access, correction, deletion, or restriction of your information (subject to legal/ethical constraints).
  • California residents: you may request access/transfer/deletion and opt out of “sharing” for cross-context behavioral advertising. We do not sell data. Use the contact methods below to exercise rights; we will verify your request.

11) Children’s Privacy

The Website is not intended for children under 13. We do not knowingly collect information from children under 13.

12) Third-Party Links

Our site may link to external sites we do not control; their privacy practices govern those sites.

13) Changes to this Policy

We may update this Policy from time to time. The “Effective Date” reflects the latest version.

14) Contact Us

Southeastern Disability
PO BOX 188 Valparaiso, FL 32580
Phone: (912) 800-9371
Email: [[email protected]]

Terms of Use

Effective Date: August 18, 2025

1) Acceptance of Terms

By accessing or using https://southeasterndisability.com/ (the “Website”), you agree to these Terms of Use (“Terms”). If you do not agree, do not use the Website.

2) No Legal Advice; No Relationship by Use of Site

Content is for general information only and is not legal advice. Viewing the Website, contacting us, or submitting a form does not create a representative-client relationship. A relationship is formed only after conflicts are cleared and you sign a written engagement agreement.

3) Eligibility and Permitted Use

Use the Website only for lawful purposes and in accordance with these Terms. You agree not to attempt to interfere with the site’s security, availability, or integrity.

4) User Submissions

If you submit information (e.g., forms, reviews), you grant us a non-exclusive license to use it to evaluate and provide services, and you represent that you have the right to provide it.

5) Intellectual Property

All content on the Website, including text, graphics, logos, and layout, is owned by or licensed to us and protected by law. You may not copy, reproduce, or create derivative works without prior written permission.

6) Third-Party Services/Links

Links or embeds (e.g., maps, scheduling, videos) are provided for convenience. We are not responsible for third-party sites or services.

7) Disclaimers

THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ACCURACY, COMPLETENESS, OR FITNESS FOR A PARTICULAR PURPOSE.

8) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE WEBSITE WILL NOT EXCEED $100.

9) Indemnification

You agree to defend, indemnify, and hold harmless Southeastern Disability and its owners, employees, and agents from any claims or liabilities arising out of your use of the Website or violation of these Terms.

10) Governing Law; Venue

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law rules. Venue for disputes will be the state or federal courts located in Ware County, Georgia. (Change to Florida if preferred.)

11) Changes to Terms

We may update these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance.

12) Contact

Southeastern Disability • [Address]
Phone: (912) 800-9371 or (877) 895-4312
Email: [[email protected]]

ADA Accessibility Statement

Updated: August 18, 2025

Southeastern Disability is committed to ensuring digital accessibility for people with disabilities. We strive to meet or exceed WCAG 2.1 Level AA standards.

Our Measures

  • Use of semantic HTML, ARIA landmarks, and proper heading structure.
  • Text alternatives for images and non-text content.
  • Sufficient color contrast and visible focus indicators.
  • Keyboard-navigable menus and forms.
  • Captions/transcripts for multimedia where feasible.
  • Routine audits with automated tools and human review.
  • Staff training and ongoing remediation of issues as they are identified.

Known Limitations

Some third-party content or integrations (e.g., maps, videos, review widgets) may not fully meet WCAG 2.1 AA. We do not control third-party code but will assist users in obtaining accessible alternatives upon request.

Feedback & Assistance

If you encounter any accessibility barriers on our Website or need an alternative format, please contact us. We will respond within 5 business days.

  • Phone (voice or relay 711): (912) 800-9371
  • Email: [[email protected]]
  • Mail: Southeastern Disability, [PO BOX 188 Valparaiso, FL 32580]