Privacy Policy
How we collect, use, disclose, and safeguard information when you visit our Website or use our services related to Social Security disability representation and advocacy.
1) Scope
We explain what personal information we collect and how we use it when you visit our Website, contact us, or retain our services. HIPAA Note: we are generally not a HIPAA covered entity, but we treat client information as confidential and secure.
2) Information We Collect
- You provide: name, contact info, location, case details, employment and medical history, uploaded documents, and communications (calls, emails, texts, web forms).
- Automatically collected: IP address, device/browser details, pages viewed, referring URLs, and general location; cookies and similar technologies are used for functionality, analytics, and security.
- From third parties: physicians, clinics, vocational experts, prior representatives, and government agencies (e.g., SSA) with your direction/consent.
3) How We Use Information
- Evaluate eligibility and provide representation/advocacy services.
- Communicate with you (calls, emails, SMS); schedule consultations and manage your account/matter.
- Operate, secure, and improve the Website and our services; fulfill legal/ethical obligations.
- Marketing and educational communications (you may opt out anytime).
4) SMS / Text Messaging
By providing your mobile number you consent to receive texts. Message & data rates may apply. Text frequency varies. Reply STOP to opt out or HELP for help.
5) Legal Bases (EU/UK visitors)
We rely on legitimate interests, contract performance, consent, and/or legal obligations as applicable.
6) Sharing of Information
We do not sell personal information. We may share with:
- Service providers (hosting, email/SMS, analytics, document tools) under confidentiality agreements.
- Co-counsel, affiliates, or experts with your consent or as needed for your case.
- Government agencies (e.g., SSA) as authorized or required; or for legal compliance (subpoenas, court orders).
- Business transfers (merger, acquisition) with appropriate protections.
7) Cookies, Analytics, and Tracking
We use cookies and similar technologies (e.g., Google Analytics, embedded maps/fonts) to operate the site and understand usage. You may control cookies via your browser; disabling some features may affect functionality. We currently do not respond to Do Not Track signals.
8) Data Security
We use reasonable administrative, technical, and physical safeguards (encryption in transit, access controls, logging). No method of transmission/storage is 100% secure.
9) Data Retention
Matter files and related records are retained at least seven (7) years after case closure (or longer if required). Web leads and analytics are kept for the shortest period needed for the stated purposes.
10) Your Choices & Rights
- Opt out of marketing emails/SMS at any time.
- Request access, correction, deletion, or restriction of your information (subject to legal/ethical constraints).
- California residents: access/transfer/deletion requests and opt-out rights—we do not sell data. Use the contact methods below.
11) Children’s Privacy
The Website is not intended for children under 13; we do not knowingly collect information from children under 13.
12) Third-Party Links
External links are not controlled by us; their privacy practices apply.
13) Changes to this Policy
We may update this Policy; the Effective Date reflects the latest version.
Terms of Use
Terms governing use of the Website. Effective: August 18, 2025.
1) Acceptance of Terms
By using the Website you agree to these Terms. If you do not agree, please do not use the Website.
2) No Legal Advice; No Relationship by Use of Site
Content is for general information and is not legal advice. Contacting us or submitting a form does not create a representative-client relationship. A relationship forms only after conflicts are cleared and a written engagement agreement is signed.
3) Eligibility and Permitted Use
Use the Website only for lawful purposes. Do not attempt to interfere with the site’s security, availability, or integrity.
4) User Submissions
If you submit information (forms, reviews), you grant us a non-exclusive license to use it to evaluate and provide services, and you represent that you have the right to provide it.
5) Intellectual Property
All content on the Website is owned or licensed by us and protected by law. You may not copy or create derivative works without prior written permission.
6) Third-Party Services / Links
Links or embeds (maps, scheduling, videos) are for convenience. We are not responsible for third-party sites.
7) Disclaimers
THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
8) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY WILL NOT EXCEED $100.
9) Indemnification
You agree to defend, indemnify, and hold harmless Southeastern Disability and its owners, employees, and agents from claims arising from your use of the Website or violation of these Terms.
10) Governing Law; Venue
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law rules. Venue for disputes will be the state or federal courts located in Ware County, Georgia. (Change to Florida if preferred.)
11) Changes to Terms
We may update these Terms; continued use of the Website after posting constitutes acceptance.
ADA Accessibility Statement
Updated: August 18, 2025. We are committed to ensuring digital accessibility for people with disabilities and strive to meet or exceed WCAG 2.1 Level AA standards.
Our Measures
- Use of semantic HTML, ARIA landmarks, and proper heading structure.
- Text alternatives for images and non-text content.
- Sufficient color contrast and visible focus indicators.
- Keyboard-navigable menus and forms.
- Captions/transcripts for multimedia where feasible.
- Routine audits with automated tools and human review; staff training and remediation.
Known Limitations
Some third-party content or integrations (maps, videos, review widgets) may not fully meet WCAG 2.1 AA. We do not control third-party code but will assist users in obtaining accessible alternatives upon request.
Feedback & Assistance
If you encounter accessibility barriers or need an alternative format, please contact us. We will respond within 5 business days.
Contact
Questions or requests about these policies, or to exercise your privacy rights, please contact:
Valparaiso, FL 32580